Privacy policy

Data controller

The controller of your personal data is the owner of this site, whose details appear in the legal notice.

What data we collect

This website does not collect personal data automatically. There are no forms, no user accounts, no analytics, and the typefaces are served from our own server. The one exception is the assistant in the AI Act section, explained below.

We only process personal data if you write or call us. In that case the data is whatever you choose to give us: usually your name, email address, phone number, company and the content of your message.

Why, and on what legal basis

• To answer your enquiry and, where appropriate, prepare a quote. Legal basis: pre-contractual steps taken at your request (GDPR article 6(1)(b)).
• To manage the contractual relationship if we end up working together. Legal basis: performance of the contract (article 6(1)(b)).
• To meet our tax and accounting obligations. Legal basis: legal obligation (article 6(1)(c)).

We do not send marketing to anyone who has not asked for it, and we do not profile you or make automated decisions about you.

The assistant on this site

The AI Act section includes a conversational assistant. What you type into it is sent to Anthropic, which provides the artificial intelligence service and acts as a processor, in order to generate the reply.

• We do not store conversations: not in your browser and not on our servers. Reload the page and they are gone.
• We do not ask you for personal data and the assistant is instructed not to ask for any. We recommend you do not type personal or confidential data into it.
• Legal basis: pre-contractual steps taken at your request, as the assistant exists to answer questions ahead of a quote (GDPR article 6(1)(b)).
• The processing involves an international transfer of data, relying on the safeguards in chapter V of the GDPR.
• We count messages per IP address over a ten-minute window, solely to prevent abuse of the service. That counter is not linked to your identity and clears itself.

If you would rather not use it, write or call us: you will get the same information and speak to a person.

How long we keep it

If your enquiry does not lead to a commercial relationship, we keep the email for one year and then delete it. If we do work together, we keep the documentation for the duration of the relationship and, once it ends, for the periods required by tax and commercial law.

Who we share it with

We do not sell your data or pass it to third parties. It is accessed only by the providers needed to deliver the service, such as our email provider, the accountancy firm that keeps our books and the host of this site. All of them act as processors under a signed agreement.

If any of those providers processes data outside the European Economic Area, the transfer relies on the safeguards set out in chapter V of the GDPR.

Your rights

You can exercise the following rights at any time by writing to the address in the legal notice, stating which one you wish to exercise:

• Access: find out what data of yours we process.
• Rectification: correct anything inaccurate.
• Erasure: ask us to delete data once it is no longer needed.
• Objection and restriction: ask us to stop processing or to limit its use.
• Portability: receive your data in a machine-readable format.

We will reply within one month. If you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).